Effective Date: October 10, 2025
At Tova, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, or any other services we provide (collectively, the “Service”). Please read this policy carefully. By using Tova, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal and non-personal information to provide you with a safe, enjoyable, and personalized dating experience.
- Account Information: When you register, we may collect your name, age, gender, email address, phone number, location, and profile photos.
- Profile and Interaction Data: Information you share in your bio, preferences, chats, likes, matches, and in-app activity.
- Device Information: Device type, operating system, IP address, and unique identifiers to help maintain security and optimize performance.
- Location Data: With your consent, we use approximate or precise location data to show nearby users and improve match suggestions.
- Cookies and Analytics: We use cookies and analytics tools to understand app performance, improve user experience, and detect fraud.
2. How We Use Your Information
We use the collected data to:
- Operate, personalize, and improve our Service.
- Facilitate matching, messaging, and connection features.
- Verify identity and prevent fraudulent or suspicious activity.
- Communicate updates, promotions, or service-related notices.
- Comply with legal obligations and protect user safety.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Trusted partners who help us operate the Service (e.g., hosting, analytics, payment processing, customer support).
- Law Enforcement: When required by law or necessary to protect users’ safety or enforce our Terms of Service.
- Other Users: Information such as your name, age, bio, and photos will be visible to others as part of your public Tova profile.
4. Data Retention and Deletion
We retain your information only as long as necessary to fulfill the purposes outlined in this policy. You may delete your account at any time, and we will remove or anonymize your data in accordance with applicable laws and our data retention policy.
5. Security of Your Information
We take data security seriously and use industry-standard technical and organizational safeguards to keep your information safe. While no system can offer absolute protection, your privacy and security are always our top priority, and we continuously improve our measures to keep your data secure.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent to data processing at any time.
- Request a copy of the data we hold about you.
- Opt out of promotional communications.
To exercise these rights, please contact us at operations@tovadating.com.
7. Children’s Privacy
Tova is intended for individuals aged 18 and above. We do not knowingly collect or store personal data from anyone under 18. If we become aware that a user under 18 has registered, we will remove their information immediately. Tova is committed to maintaining a safe, respectful, and lawful environment for all users. We strictly prohibit any form of child sexual abuse material (CSAM) or exploitation and comply with applicable global safety frameworks
- All users must be 18 years or older.
- We verify user identities using social and professional networks.
- We use AI and manual review to detect and remove harmful content.
- Any reports of CSAE are investigated immediately and, when necessary, reported to law enforcement.
- Users found violating these standards are permanently banned.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.” We encourage users to review this page regularly to stay informed about how we protect their privacy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please reach out to us at:
Email: privacy@tovadating.com
Address: 1007 N Orange St. 4th Floor Ste 1382 Wilmington, DE 19801
